KLM Missed Flight Policy

KLM Missed Flight Policy

KLM Missed Flight Policy

Missing a flight is a nightmare for every passenger. However, if you miss your KLM Royal Dutch Airlines flight due to unexpected circumstances, you might wonder about the compensation or option for rebooking. Sometimes, you may also need help understanding the KLM missed flight policy better. To learn the insights of the KLM missed flight policy or your next steps if you missed your flight, delve into this blog to get answers to all your questions.

What is KLM Missed Flight Policy?

The important insights of the KLM Royal Dutch Airlines missed flight policy are:

  • If you have to miss your flight due to any of your personal reasons, the airline will evaluate scenarios and may provide you with compensation.
  • The type of ticket you own also impacts the potential of the reimbursement. KLM might provide you with a ticket for another flight that can be utilized in the future in case of an accident or family emergency.
  • KLM will provide an alternative option if you miss your flight due to unanticipated events such as natural disasters, medical crises, etc. KLM is aware of such situations, so the airline might provide travel vouchers for future flights.
  • Furthermore, passengers who experience serious health problems on departure may submit medical records to claim reimbursement.
  • KLM airlines makes extra efforts if you need to travel urgently. In such a case, if you miss your flight, the airline will rebook your ticket for another available flight.
  • If you put your name on the standby list, the KLM airline will consider you for the next flight to your destination.
  • If any KLM aircraft gets delayed, the airline will arrange for the travelers to join the subsequent flight that departs from the same destinations.
  • However, KLM is not responsible for paying any reimbursement if you miss your flight after security check-in.
  • If you miss any of your flights due to the mistake of airline representatives, such as late boarding or lengthy security check-ins, KLM will try to rebook your flight that leaves in the next 2-3 hours.

What Happens If KLM Airline Makes You Miss Your Flight?

If KLM Airlines makes you miss your flight, you are eligible for a flight reschedule or refund in the following scenarios:

  • If you miss a connecting KLM flight due to weather, the airline will automatically book your ticket on the next flight.
  • If you miss your flight due to an airline representative’s negligence, the airline will reschedule you for the next available flight to the same destination and time. The airline ensures that your next scheduled flight takes off at the original time.
  • If the subsequent flight does not fulfill your requirements, you can continue with a travel credit, which you can utilize whenever you want to book new tickets.
  • However, if you can also claim compensation, the fault is with the airline; optionally, the airline will provide a waiting room and refreshments.

What Happens If You Missed Your Flight Due To Personal Reasons?

If you missed your flight due to any personal reason, you must go through the following points:

  • As per the KLM flight policy, the procedure after you miss your flight depends on the type of flight ticket you use.
  • Also, if you face any sudden death of your co-traveler, the airline will provide you with travel vouchers.
  • Additionally, if you miss your flight due to any accident while heading to the airport, KLM will provide you with travel credits or vouchers to utilize in the future.

How to Rebook Your KLM Missed Flight?

  • Go to the KLM website on your browser.
  • Click on the “My trip” option in the top menu bar.
  • Login to your account.
  • Provide your booking number and last name so we can retrieve your booking.
  • The page will show you the next available flights if you can rebook. However, if you own an Economy Light ticket, you might not be eligible for rebooking options.
  • Select your next suitable flight to the availability.
  • Pay the fare difference and ticket rebooking charges, if applicable.
  • You will receive a confirmation mail with all the details.

How Much Does KLM Charge for Rebooking Missed Flights?

KLM rebooking charges depend on various factors such as fare class, travel destination, and other specific conditions of your flight. In general, here’s what amount you need to pay according to your ticket class to rebook your flight tickets:

  • For standard economy tickets, you will have to pay €70 to rebook your flight. The KLM rebooking fee is the same as for Standard Business tickets. This charge is applicable for journeys within Europe.
  •  If you fly from Europe to other countries such as the US, Canada, or Mexico in Economy Light and Economy Standard tickets, you must pay €200 as rebooking charges. However, the rebooking charges can go up to €250 for the same international destinations and the same ticket type if you book tickets in the Premium Comfort class.
  • You don’t have to pay any rebooking charges for international travel or travel within Europe if you own a Flex ticket in the Economy or Business class.

Note: However, you must remember that in all cases, if you miss your flight due to personal reasons, you will have to pay the difference between the original and the new flight fare. On the contrary, you might not have to pay anything if you miss your KLM flight due to KLM’s mistakes.

How to Get Compensation for KLM Missed Flight?

KLM is a renowned airline that provides the cheapest flights & services. The airline offers various ways to get compensation for KLM missed flights, which are as follows:

Fill out the KLM compensation form:

  1. Visit the KLM airline’s official website.
  2. Choose the refund option on the page.
  3. The compensation form will appear on the screen.
  4. Select the reason for claiming the KLM compensation.
  5. Provide all the necessary details about the flight in the fields.
  6. Provide the passenger’s details.
  7. Lastly, click the “submit” button to send your compensation request.

To get compensation via Email

  • Login to your official email account.
  • Mention the official email address KLM@klm-info.com.
  • Scroll down & mention the details of why the KLM flight was missed and the passenger’s information.
  • Also, provide all the crucial information about the flight, commuters, destinations & other details.
  • Lastly, click on the “Send” button.

To get compensation via Live chat:

  • Firstly, visit the official website of KLM Airlines.
  • Head to the “Contact Us” option.
  • Then, choose the query and sub-queries.
  • Choose the live chat option.
  • Lastly, type your concern about the missed flight and get instant assistance from the KLM representative.


If you miss your flight, it can be quite a stressful experience for any passenger. But, with KLM’s comprehensive missed flight policy, you can easily save the day with minimal damage. KLM airline offers some leniency by allowing travelers to rebook their flight soon after they realize they have missed it. It’s important to read KLM’s Missed Flight Policy carefully before booking your flight, as it contains all the necessary information. From understanding online booking and rebooking procedures to potential fees and refund policies, being well-informed is key to managing a missed flight effectively, confidently, and without hassle.

Relevant Blogs

KLM airlines Change Flight Policy

How Do I talk to a live person at KLM airlines?

What happens if you miss a flight with KLM?

No worries. You will automatically be booked for the next available flight. You will receive a notification about your new flight details. If your device isn’t connected to the internet, you can retrieve the flight details and print the boarding pass at a self-service kiosk or transfer desk.

What is the 24-hour rule for KLM?

KLM’s 24-hour rule allows travelers to cancel their reservation 24 hours in advance and get a complete refund, provided the reservation was made at least seven days before departure.

Are KLM flights refundable within 24 hours?

You can always request a cash refund for your ticket within 24 hours of booking. The booking fee will not be refunded.

How long does it take to receive compensation from KLM?

The processing time for your request is usually from two to four weeks. Remember that all flights in your booking will be canceled when you request a refund. If your flight is scheduled in the future, we kindly ask you to apply for a refund on time.

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